Serpukhov, Russia

Public Offer

For the provision of access to the Autostreamer service

Effective date: September 3, 2026

This is an unofficial English translation provided for convenience only. The legally binding version is the Russian text published at autostreamer.io/offer. In case of any discrepancy, the Russian version prevails.

1. General provisions

This public offer is an official proposal by Individual Entrepreneur Denis Sergeevich Solovyov (the “Contractor”) to enter into a services contract with any legally capable individual, individual entrepreneur, self-employed taxpayer or legal entity (the “Customer”).

The Offer is published on the website of the Contractor at https://autostreamer.io/offer and constitutes a public offer within the meaning of clause 2 of Article 437 of the Civil Code of the Russian Federation.

The contract is deemed concluded once the Customer accepts the Offer. Acceptance means the full and unconditional acceptance of all terms of the Offer, the Terms of Use and the Privacy Policy.

2. Definitions

Contract — the services contract concluded between the Contractor and the Customer on the terms of this Offer.
Service — the Autostreamer online service, intended for automating the launch, configuration and management of online broadcasts.
Services — the provision of access to the functionality of the Service within the scope of the selected Plan.
Plan — the access configuration selected by the Customer: the number of channels, the storage volume and other limits on using the Service. Each Plan has a monthly price stated on the Website and in the interface of the Service.
Daily rate — the price of one day of access under the Plan, equal to 1/30 (one thirtieth) of the monthly price of the Plan.
Balance — the amount of the Customer’s prepayment recorded by the Contractor, denominated in the Balance Currency, from which access to the Service is paid for. The Balance is a unit of account for prepayment under the Contract; it is not electronic money, cannot be transferred to another person, exchanged or withdrawn, except for refunds provided for in section 9 of this Offer.
Balance Currency — one of the currencies available in the interface of the Service in which the Customer’s Balance is kept. As of this version, Russian roubles and US dollars are available.
Top-up — a prepayment made by the Customer that is credited to the Balance.
Bonus funds — units credited by the Contractor to the Balance in addition to the payment made (for the Top-up amount, under a promo code or on other grounds). Bonus funds are not money, are non-refundable and are used only to pay for access to the Service.
Payment page — the page of the Website or of the payment provider on which the Customer makes a Top-up.
Customer Content — video, audio, images, stream keys, titles, descriptions, thumbnails, broadcast settings and other data uploaded to or used in the Service by the Customer.
Website of the Contractor — the information resource at https://autostreamer.io.

3. Subject of the contract

The Contractor provides the Customer with access to the functionality of the Service for automating, launching, managing and maintaining online broadcasts.
Access is provided through the personal account and the interface of the Service within the scope of the selected Plan, which is paid for from the Balance.
Detailed information about Plans, limits, functionality and prices is published on the Website and in the interface of the Service.
The Contractor is not an owner, representative or affiliate of Google, YouTube or any other third-party platform. The Customer uses such platforms independently and complies with their rules.

4. Acceptance of the Offer and conclusion of the contract

Any of the following actions by the Customer constitutes acceptance of the Offer:

registering or signing in to the Service;
connecting a Google/YouTube account or another third-party platform;
uploading content, creating a broadcast scenario or using the functionality of the Service;
topping up the Balance, activating a Plan or using paid functionality;
any other action clearly aimed at using the Service.

From the moment of acceptance the Contract is deemed concluded in electronic form and is legally binding without signing a paper copy.

5. Provision of the services

After acceptance and, where applicable, activation of a Plan from the Balance, the Contractor provides the Customer with access to the functionality of the Service.
The Services are provided on a daily basis. The Services for each day are deemed duly rendered from the moment access to the functionality of the Plan is provided for that day, regardless of the extent to which the Customer actually uses the Service.
The Contractor may engage third parties, including hosting providers, data centres, payment providers, media storage and processing services, API providers and support services.
The Service may depend on the availability of third-party platforms, APIs, networks, payment services and infrastructure. The Contractor does not guarantee the uninterrupted availability of such external services.
The Contractor may carry out maintenance, updates and preventive work, temporarily restricting access to individual features of the Service.

6. Prices, plans and settlements

The monthly prices of Plans, limits and access terms are stated on the Website and in the interface of the Service. The Daily rate and the monthly price of the selected Plan are shown to the Customer in the personal account before the Plan is activated and throughout the access period.
Prices are displayed in the Customer’s Balance Currency. Until the Balance Currency is chosen, prices are displayed in Russian roubles in the Russian-language version of the Website and the Service interface, and in US dollars in the English-language version. Prices in different currencies are separate price lists of the Contractor, not conversions of each other at an exchange rate.
The Customer chooses the Balance Currency in the personal account. Changing the Balance Currency with a non-zero balance converts the remaining amount at the rate set by the Contractor; the rate and the resulting amount are shown to the Customer before the change is confirmed. After the Balance Currency is changed, the Daily rate is determined by the price list of the new currency.
The Services are paid for on a prepayment basis by topping up the Balance and by subsequent daily charges from the Balance as set out in section 8 of this Offer.
The Contractor may change Plans and their prices. The Contractor notifies the Customer of a change in the monthly price of the Customer’s current Plan by email or in the interface of the Service at least 30 (thirty) calendar days before the new price is applied to daily charges. Changes do not affect days of access already paid for.
In the cases provided for by law, the Contractor or the payment provider sends the Customer a fiscal receipt or another supporting payment document.
The Contractor recognises income on the date the payment is received (cash basis). The Customer agrees that a fiscal receipt is issued upon a Top-up for the Top-up amount with the settlement attribute “full payment”, and that no separate fiscal receipts are issued for subsequent daily charges from the Balance.

7. Balance and top-ups

A Top-up is made using the methods available on the Payment page at the time of payment. The minimum Top-up amount is stated on the Payment page.
If the currency of the selected payment method differs from the Balance Currency, the amount payable is converted at the rate set by the Contractor and shown to the Customer on the Payment page before the payment is confirmed. The Top-up amount in the Balance Currency is credited to the Balance.
The payment obligation is deemed performed, and the Top-up credited to the Balance, once the funds are received by the Contractor or by an authorised payment partner and the Contractor receives confirmation of the payment.
Fees charged by payment systems, banks and other intermediaries are borne by the Customer, unless stated otherwise at the time of payment or required otherwise by law.
The Contractor may credit Bonus funds for the Top-up amount, under a promo code or on other grounds on the terms stated on the Website, in the interface of the Service or when the promo code is issued. The Contractor may change or cancel such terms for future Top-ups. Bonus funds are recorded on the Balance separately from the payment made and are spent on access on the same terms as it.
The remaining Balance and the history of Top-ups, credits and charges are available to the Customer in the personal account.
The Balance is not a deposit, an electronic wallet or a means of payment; no interest accrues on the Balance. The remaining Balance has no expiry date.

8. Plan activation, daily charges and suspension of access

The Customer selects the Plan configuration in the personal account. A Plan can be activated if the remaining Balance is sufficient to pay for at least 21 (twenty-one) days of access at the Daily rate of the selected Plan. Access to the functionality of the Plan is provided immediately after activation.
The access fee is charged from the Balance once a day for the upcoming day of access in the amount of the Daily rate of the current Plan. The Daily rate is determined by the price list in the Balance Currency in force at the time of the charge. The date and amount of the next charge are shown in the personal account.
The Customer may change the configuration of the current Plan at any time. Raising the limits applies immediately; the difference between the Daily rates of the new and the previous Plan is additionally charged for the current day. Raising the limits is possible if the remaining Balance after that charge is sufficient to pay for at least 21 (twenty-one) days of access at the Daily rate of the new Plan.
Lowering the limits applies immediately and is possible only down to a level not lower than the volume actually used by the Customer (the number of channels created, the volume of uploaded content). The fee for the current day is not recalculated or refunded when limits are lowered; the Daily rate of the new Plan applies from the next charge.
If, at the time of the next charge, the remaining Balance is insufficient to pay for a day of access, access to paid features is suspended: active broadcasts are stopped and the limits of the Plan cease to apply. The Balance does not go negative and the Customer incurs no debt.
The Contractor notifies the Customer by email that the remaining Balance covers a limited number of days no later than 1 (one) day before access is suspended, and may send such notices earlier.
To resume access after suspension, the Customer tops up the Balance and activates a Plan on the terms of the first paragraph of this section.
The Contractor may grant the Customer free trial access to the Service for the period and on the terms stated on the Website. Trial access is granted free of charge and without linking a bank card; once the trial period ends, access to paid features is suspended until a Plan is activated from the Balance. The Contractor may change the terms of trial access or discontinue it. The Contractor may also issue promo codes granting free access for a certain period or Bonus funds on the terms stated when they are issued. No daily charges are made from the Balance during free access. Activating a Plan with the same configuration keeps the remaining days of free access, whereas changing the configuration during free access ends it: access under the new configuration is paid for from the Balance from the moment of the change.
Access paid for by the Customer for a fixed period before this version of the Offer took effect remains in force until the end of the paid period without charges from the Balance. After that period ends, access continues from the Balance as set out in this section.
The Customer’s Content is stored for at least 30 (thirty) calendar days after access is suspended; if no Plan is activated within that time, the Contractor may delete the Content without the possibility of recovery and revoke the Google/YouTube account connections. Data retention is governed by the Privacy Policy.

9. Refunds

Refunds are made in the cases provided for by the legislation of the Russian Federation and by this Offer.
The Customer may at any time request a refund of the unused remaining Balance in the part paid in money. Bonus funds are non-refundable and are cancelled upon a refund. The refund is made less the expenses actually incurred by the Contractor in connection with the Top-up and the refund (payment provider fees), where such expenses are documented. After the refund, access to paid features is suspended.
The Customer may request a refund of the fee for the days on which access to the paid functionality was not provided through the fault of the Contractor.
No refund is made where the Service could not be used for reasons beyond the control of the Contractor, including the actions of third-party platforms, blocking of the accounts of the Customer, API restrictions, configuration errors made by the Customer, lack of rights to the content or a breach of the Service documents by the Customer.
No refund is made for days of access actually provided, functionality actually used or services actually rendered, unless required otherwise by law.
To request a refund, the Customer sends a request to support@autostreamer.io from the email address of the account stating the reason and the amount and, when a specific Top-up is to be refunded, the date, amount and identifier of the payment, if available.
Requests are reviewed within up to 10 business days. Refunds are made using the same method as the Top-up, unless another method is impossible or agreed between the parties. Where there were several Top-ups, the refund is made to the details of the most recent Top-ups within their amounts.
The time it takes for funds to actually arrive depends on the bank, the payment system or another payment provider.

10. Rights and obligations of the Customer

The Customer shall:

review the Offer, the Terms of Use and the Privacy Policy before starting to use the Service;
provide accurate information when registering, paying and contacting support;
comply with the law, the rights of third parties and the rules of Google/YouTube and other third-party platforms;
independently verify that content uploaded to or broadcast through the Service is lawful and permissible;
keep the account, password, tokens, stream keys and other access credentials secure;
independently monitor that the remaining Balance is sufficient for access to continue;
not use the Service for unlawful, harmful, fraudulent, spam-related or otherwise prohibited activities.

The Customer may:

use the functionality of the Service within the scope of the selected Plan;
receive information about the Services, Plans, the state of the Balance and the procedure for using the Service;
change the configuration of the Plan and the Balance Currency as provided for in this Offer;
contact support with questions about the operation of the Service, payment, refunds and the processing of personal data;
stop using the Service at any time.

11. Rights and obligations of the Contractor

The Contractor shall:

provide the Customer with access to the Service after acceptance and activation of a Plan, where payment is required for the selected features;
publish up-to-date information about the Services, Plans and limitations;
show the remaining Balance, the Daily rate and the history of Balance operations in the personal account;
accept requests from the Customer at the support contact address;
process personal data in accordance with the Privacy Policy.

The Contractor may:

change the functionality, interface, Plans, limits and procedure for using the Service subject to section 6 of this Offer;
engage third parties to provide the Services and operate the Service;
temporarily restrict access for maintenance, updates, abuse protection and incident resolution;
suspend or terminate the access of the Customer in the event of a breach of the Offer, the Terms of Use, the law, the rights of third parties or the rules of third-party platforms;
delete content or restrict access to it where there are signs of a breach of the law, the rights of third parties, platform rules or the Service documents.

12. Content and intellectual property

Rights to the Customer Content remain with the Customer or the relevant rights holders.
By uploading Content to the Service, the Customer grants the Contractor a non-exclusive right to store, copy, process, reproduce, transmit and technically use the Content to the extent required for the Service to operate.
The Customer warrants that it holds the rights and permissions to the Content and is solely liable for third-party claims.
Rights to the Service, its source code, interface, design, logos, databases, texts and other elements belong to the Contractor or to the lawful rights holders.
The Customer may not copy, modify, decompile, distribute or use elements of the Service other than in the ways expressly provided by the interface.

13. Liability of the parties

The parties are liable for breach of the Contract in accordance with the legislation of the Russian Federation and this Offer.
The Contractor is not liable where the Service cannot be used for reasons beyond the control of the Contractor.
The Contractor is not liable for the acts or omissions of Google, YouTube, payment systems, telecom providers, data centres, banks or other third parties.
The Contractor is not liable for account blocking, API restrictions, strikes, demonetisation, content removal or any other consequences of the actions of third-party platforms.
The Contractor is not liable for the consequences of suspension of access due to an insufficient Balance, including stopped broadcasts, where the low-balance notice was sent as provided in section 8 of this Offer.
The Contractor is not liable for indirect losses, lost profit, loss of data, reputational harm, reduced income, reach or views, or any other commercial consequences.
The aggregate liability of the Contractor under the Contract is limited to the amount actually paid by the Customer for the last 3 months of using the Service, unless a different limit of liability is expressly established by law.
The Customer undertakes to settle third-party claims relating to the Customer Content, breaches of platform rules or unlawful use of the Service on its own.

14. Force majeure

The parties are released from liability for full or partial non-performance of their obligations where it is caused by force majeure.
Such circumstances include natural disasters, military action, mass communication failures, acts of government bodies, power outages, data centre failures, service blocking, changes in legislation, payment system failures, API restrictions and other circumstances beyond the reasonable control of the parties.
The party invoking force majeure shall notify the other party within a reasonable time after it arises.

15. Electronic documents and notices

The parties recognise the legal force of documents, notices and messages sent in electronic form.
Messages sent to the email address specified by the Customer in the account or at the time of payment are deemed received by the Customer.
The contact address of the Contractor for notices, support, claims and personal data matters: support@autostreamer.io.

16. Amendment and termination of the contract

The Contractor may amend the Offer by publishing a new version at https://autostreamer.io/offer.
The new version takes effect from the moment of publication, unless the new version states a different date.
Continued use of the Service after changes are published is deemed the agreement of the Customer to the new version.
The Customer may stop using the Service at any time. Termination of use does not release the Customer from the obligation to pay for Services already rendered. The unused remaining Balance is refunded as provided in section 9 of this Offer.

17. Language of the contract and governing law

The Contract is concluded in Russian. The Russian version of the Offer published at https://autostreamer.io/offer is the only legally binding version.
The Contract and the relations between the parties are governed by the law of the Russian Federation, irrespective of the location of the Customer, their citizenship or the currency of payment.
Translations of the Offer, the Terms of Use and the Privacy Policy into other languages are published for convenience only, are informational and do not constitute a separate version of the document. In case of any discrepancy between a translation and the Russian version, the Russian version prevails.
Requests, claims and notices may be sent in Russian or English.

18. Dispute resolution

The parties shall seek to resolve disputes through negotiation and the exchange of written requests.
A pre-trial claim procedure is mandatory before going to court. Claims are sent to support@autostreamer.io.
Claims are reviewed within 10 business days of receipt, unless a longer period is required to verify a payment, technical logs or the circumstances of the request.
If no agreement is reached, the dispute is subject to resolution in accordance with the legislation of the Russian Federation at the place of registration of the Contractor, unless the law provides otherwise.

19. Details of the Contractor


Name	Individual Entrepreneur Denis Sergeevich Solovyov
INN (taxpayer number)	504319155803
OGRNIP (state registration number)	324508100190983
Address	142204, Russia, Moscow Region, Serpukhov
Email	support@autostreamer.io

Related documents: Terms of Use, Privacy Policy.